Refund policy

Refund Policy

All hats are custom-made and made to order, therefore returns and cancellations are not accepted.

Exchanges:
Exchanges are only offered if the item arrives damaged. If your hat arrives damaged, please contact the seller within 3 days of delivery with a photo of the damage to request an exchange.

Cancellations:
We do not accept order cancellations due to the custom nature of the product.

If you have any issues or concerns with your order, please don't hesitate to contact the seller for assistance.

You can always contact us for any question at sunkissedbychrissy@gmail.com.